Use Telegram alert automations to notify selected teammates when a fan event needs human attention. The fan does not receive these internal alerts.
Telegram alert templates start from the Pro plan. Some triggers require Elite.
Select a creator whose platform supports the chosen trigger.
At least one teammate must connect Telegram from Notifications, then Personal.
Open CRM > Automations, choose From template, then open Telegram alerts. Available templates can include alerts for new subscribers, PPV purchases, subscription lifecycle events, birthdays, fans coming online, and fan messages that match keywords.
Templates that do not match the creator's platform, current plan, or available recipients may be hidden or locked.
Select the creator and open CRM > Automations.
Choose From template, open Telegram alerts, and select the alert that matches the event you want to monitor.
In the Telegram notification step, choose one or more linked teammates under Recipients.
Enter the required Message. Use visible quick inserts only when they add useful context for the team.
Review the trigger, audience, timing, and settings, then choose Create New Automation.
Ask the intended teammate to connect Telegram from Notifications, then Personal. Return to the automation and select that teammate under Recipients.
Check the selected creator's platform, the agency plan, and whether at least one teammate has connected Telegram. For exact trigger availability, use Automation triggers, actions, and availability.
