Getting Started
Everything you need to get going.
AI Chatting
Understand how Substy's AI chatting system works and how to control it.
Scripts & PPV
Learn everything about Scripts and PPVs — the foundation of Substy's AI conversations.
Messages
Master the Messages interface — manage fan conversations, send media and PPVs, use split inbox, and organize your workflow.
Automation
Set up automated workflows that trigger messages, notifications, and actions based on fan behavior.
Schedule & Shifts
Manage employee schedules, create shifts, set up recurring schedules, and track shift history and performance.
Employee Statistics
Track and analyze your team's performance with detailed metrics, revenue breakdowns, and the Golden Ratio insight.
Notifications
Set up and manage notifications across Telegram, Discord, email, push, and in-app channels.
Tracking Links
Create, track, and optimize your creator traffic sources and measure conversions using tracking links.
Billing
Manage your wallet balance, set up payment methods, view invoices, and handle subscriptions.
Team Management
Set up your team, invite employees, assign roles and permissions, and manage your agency's workforce.
FAQs & Troubleshooting
Find answers to common questions about Substy, troubleshoot issues, and get quick solutions.
Creator Management
Manage your creators, edit profiles, handle vault media, and reconnect sessions.
Payout & Earnings
Manage creator payouts, view earnings, request single or bulk withdrawals, and track payout history.