Navigating the Messages Interface

Learn how to use the Messages tab — the central hub where you and your team manage all fan conversations, whether handled by AI or human chatters.

Last updated About 6 hours ago

💬 Overview

The Messages interface is designed for clarity and speed.
It gives you a complete view of conversations, fan data, and AI controls — all in one place — so your chatters can work efficiently without switching screens.

You’ll see three main areas:

  1. Inbox Panel (left) – list of all fans and filters.

  2. Chat Window (center) – the active conversation.

  3. Fan Profile Panel (right) – insights, notes, and controls for that fan.

📥 Inbox Panel

The inbox panel lists all active and recent conversations.
Each fan card shows:

  • Their username.

  • The most recent message snippet.

  • Their total spend (if available).

  • Whether the AI or a human is chatting.

From here, you can also:

  • Search fans by name or ID.

  • Filter by unread messages, spend level, or following status.

  • See fans’ activity (online status, last seen, etc.).

💡 Use filters to focus on high-value or newly active fans.

💬 Chat Window

The center of the screen is your chat window, where you send and receive messages.
You can:

  • Type manual messages.

  • Let the AI respond automatically (if enabled).

  • Insert media, scripts, or PPVs.

  • See message timestamps and status (delivered, viewed, paid).

Messages appear chronologically — your replies on the right, fan replies on the left.

👤 Fan Profile Panel

On the right side, you’ll find all fan-specific information:

  • Timezone & Location – useful for timing messages.

  • Financial Insights – total spent, tips, and subscription status.

  • Personal Insights – name, age, origin, hobbies, likes, dislikes.

  • Fan Notes – custom notes added by your team or the AI.

You can also pin fans to keep them visible at the top of your inbox — great for VIPs or ongoing negotiations.

⚙️ Key Features at a Glance

  • AI Toggle (purple icon): turn AI chatting on or off for this fan.

  • Pin Button: mark priority conversations for quick access.

  • Search Bar: quickly find any fan.

  • Tabs: switch between Inbox, Notifications, and Filters.

🚀 Why It Matters

The Messages interface is built to streamline the chatter workflow — combining automation with manual control.
It allows teams to:

  • Manage hundreds of fans without losing context.

  • See key stats instantly before replying.

  • Switch smoothly between AI and human chat in real time.

Next: Learn how to organize your inbox and use filters →
➡️ Split Inbox & Filters