Managing Employee Shifts

Track your team's working hours and schedules with the Shifts feature in Employee Statistics. This guide shows you how to view and manage shifts.

Last updated About 13 hours ago

🎯 What Are Shifts?

Shifts allow you to:

  • Track when employees are actively working

  • View scheduled coverage for each day

  • Review historical shift data

  • Ensure adequate staffing across time zones

📍 Accessing Shifts

The Shifts section is located in the Employee Statistics dashboard, below the main charts.

You'll see two panels:

  1. Today's Shifts – Current day's scheduled coverage

  2. Recent Shifts History – Past shifts within your selected date range

📅 Today's Shifts

This panel shows all shifts scheduled for the current day.

What You'll See

  • Employee names and their scheduled times

  • Shift duration for each team member

  • Coverage gaps if any time slots are unassigned

Navigation

Use the < > arrows to browse different days:

  • < – View previous day

  • > – View next day

Empty State

If no shifts are scheduled, you'll see:

"No shifts scheduled for today. Check back later or manage shifts."

🛠 Managing Shifts

Click the "Manage Shifts" button to:

  • Create new shifts

  • Edit existing schedules

  • Assign employees to time slots

  • Set up recurring shifts

📜 Recent Shifts History

This panel shows completed shifts within your selected date range.

What You'll See

  • Employee name – Who worked the shift

  • Date and time – When the shift occurred

  • Duration – How long the shift lasted

  • Performance – Stats from that shift (optional)

Empty State

If no shift history exists, you'll see:

"No shift history found. Completed shifts will appear here."

Filtering History

The date range picker (e.g., "08 Nov 2025 — 08 Dec 2025") controls which shifts appear in the history.

📊 Shifts and Performance

Correlate shift data with performance metrics:

  1. Note which shifts generate the most revenue

  2. Identify high-performing employees during specific times

  3. Optimize scheduling based on historical performance

  4. Adjust coverage based on fan activity patterns

💡 Tips for Effective Shift Management

  • Plan ahead: Schedule shifts at least a week in advance

  • Cover peaks: Ensure human coverage during high-activity periods

  • Track performance: Review which shifts produce the best results

  • Stay flexible: Adjust schedules based on data and team availability

  • Communicate: Keep your team informed of schedule changes