In Messages, select a fan to open the right panel. Use its Fan, Creator, and History tabs to review the available context.
The Fan tab shows activity.
Editing fan information requires edit access.
Financial details require separate access. Payday, salary, and job are available for editing only with that financial access.
Open the Fan tab for the selected fan.
With edit access, update location and timezone, birthday and age, or interests as needed.
Use Additional Information for available fields such as name, nickname, origins, hobbies, likes, dislikes, dreams, gender, and Other Notes.
Select Save for changes in Additional Information.
Existing list and inbox-assignment information can appear when available. Do not expect to edit those values from this panel.
Use the pin action in the conversation header.
Find pinned conversations in the top navigation.
A field is missing or read-only: check whether it requires fan-edit or financial access.
An Additional Information change was not kept: make the change again and select Save.
A pinned conversation is not at the top of the inbox: look for it in the top navigation.
