Follow-up Messages are messages that Substy handles in order after a PPV message. Each follow-up can contain text or media, its own delay, and optional stop conditions.
Open CRM → Scripts, then open the script and template you want to edit. Choose Follow-up Messages in the template editor.
Choose Add Follow-up.
Add text, media, or both. Each follow-up needs at least one of them.
Set the Delay.
Choose any Stop Conditions you need.
Add more follow-ups and reorder them into the sequence you want.
Substy handles the follow-ups in the order shown after the PPV message, using the delays you set. The exact send time can vary.
A selected stop condition prevents that follow-up from being sent when the relevant action has already happened:
The message was read.
The fan replied.
The PPV was purchased.
