What Are AI Modes?
Substy gives you full control over how the AI participates in conversations. You can decide whether the AI should handle every chat, share the work with your team, or stay completely off.
There are three modes available inside your settings:
1. Full AI Mode
The AI manages all conversations automatically. It handles every message 24/7: replies, PPVs, and follow-ups. Uses your scripts and pricing rules to negotiate with fans. Perfect for agencies that want hands-free automation and consistent sales.
Best for: agencies that trust the AI completely.
2. Hybrid Mode
The AI and your human chatters work together. The AI talks to new fans or low-spenders first. Once a fan shows high engagement or spending, the conversation is handed to your human chatter. Keeps a personal touch and allows your team to deliver a GFE (Girlfriend Experience) for top fans.
You can define when the AI transfers the chat using two parameters: Spending Threshold (minimum total fan spending before AI transfers) and Sub Duration (how long a fan must be subscribed before being transferred).
Best for: agencies that want automation for new fans and manual GFE management for loyal or high-spending fans.
3. Disable AI
The AI is turned off. All chats are handled manually by your team. Useful for training new chatters, testing scripts, or when you want full human control.
Best for: agencies that prefer to chat manually or are still setting up scripts.
How to Change the Mode
1. Go to your settings.
2. Under AI Core Settings, choose your desired mode.
3. Click Save — your selection is applied instantly across all connected creators.
Choosing the Right Mode
Fully automated management → Full AI Mode
AI as lead qualification → Hybrid Mode
100% Human Chatter → Disable AI
Tip: You can switch modes anytime — Substy adapts instantly.